Does the waitlist reserve a display or installation date?
No. We contact the waitlist when ordering opens. A package is reserved only after fit and service area are confirmed, the estimate or invoice is approved, and the required deposit is paid.
Can I choose the colors and overall style?
Yes. During preorder, you can share your preferred palette, mood, and details to include or avoid—or ask us to lead the creative direction.
Are the package quantities exact?
No. They are approximate design recipes. Pumpkin size, shape, color, and availability vary naturally, so the team composes each display for the best balance and visual scale.
Are the mums shown in package photos included?
No. Fall Mums are optional add-ons offered at $40 each or two for $75. Package photos show how optional mums can anchor and complete the display; decorative planters are not included. Waitlist interest does not reserve plants, colors, inventory, pricing, or an installation date.
Do the package prices include delivery and installation?
The intended 2026 packages include design, normal-route delivery, and professional installation. Extended travel, additional entrances, pickup, or selected add-ons may be priced separately and confirmed before purchase.
Is end-of-season pickup included?
No. End-of-Season Pickup is an optional paid service and must be included on an approved estimate.
How much does pickup cost?
Simple Entry Porch: $75; Classic Fall Porch: $95; Premium Porch & Steps: $110; Estate / Custom Display: $125. Unusually large, materially expanded, or multi-entry custom displays require review before pickup pricing is confirmed.
What happens to the materials after pickup?
We support local farmers by donating picked-up natural materials for use as animal feed or compost.
What is included in a Thanksgiving refresh?
After reviewing the display, we may replace select pumpkins, gourds, or other approved natural materials and refine the arrangement. Mums, decorative planters, hay bales, cornstalks, specialty products, and other add-ons are not replaced unless the separate approved estimate expressly includes them.
Does a refresh replace every pumpkin?
No. It is a limited touch-up, not a full replacement or second installation. We do not promise a particular number or percentage of replacement pieces before reviewing the display.
What does “starting at 30%” mean?
The minimum price is 30% of the accepted original base-package subtotal, excluding sales tax, pickup, travel charges, and unrelated add-ons. It is a pricing floor—not a promise to replace 30% of the display. Final pricing may be higher based on actual replacement needs, sourcing, travel, and labor.
When are refreshes performed?
Fall 2026 refreshes are offered November 12–25, 2026, subject to route capacity and late-season material availability. A visit is not scheduled until the separate refresh estimate is approved.
Can I request a refresh after the two-week window?
You may ask, but service outside the stated window is not guaranteed and may be unavailable.
Is normal aging covered by the refresh?
No. Pumpkins, gourds, mums, and other natural products change with time, weather, moisture, sun, and wildlife. A refresh is an optional paid seasonal service based on the display’s reviewed condition; it is not an automatic replacement guarantee or warranty.
Are pickup and refresh automatically reserved when I join the waitlist?
No. Waitlist selections record interest only. Pickup must appear on an approved estimate, and a refresh is not reserved until its separate scope and estimate are approved.
How does payment work?
After your preorder is reviewed, approved estimates, deposits, and invoices are sent through the Landscaping Jents QuoteIQ workflow for online payment. Joining the waitlist does not create a QuoteIQ job or charge.
Will this page change for Christmas?
Yes. The same Seasonal Porch destination can rotate from fall to Christmas while keeping one clear campaign link and booking path.